VitaSkye Return Policy
At VitaSkye we are committed to creating the highest quality supplements & vitamins sourced from the best natural ingredients. We strive to keep you totally satisfied, which is why we offer an unconditional 60-day, no questions asked 100% money back guarantee.
We want to give you plenty of time to experience the benefits that come from using VitaSkye products, so you can uplift your health and feel great. However, if at any point or any reason you decide you are not satisfied with your order, you may return the product (empty or unopened bottle) for a full refund, less the shipping and handling fees.
All returns must be made with 60 days from the original product shipment date.
For Fast and Easy Returns, Here’s How it Works:
1. For assistance, contact the VitaSkye Customer Care team by calling 1-855-969-4522, Monday through Friday, between the hours of 9:00am and 6:00pm Eastern Standard Time or opening a customer support ticket at https://support.vitaskye.com. Please include your name, email, phone number, order number, product name, shipping method and delivery date regarding your order.
2. Return the empty or unopened bottle(s), the VitaSkye invoice that you received, and the confirmation number you have been assigned to:
℅ Customer Care - Returns
2260 S. Cole Road, Suite 110
Boise, ID 83709
To serve you and other customers better in the future, we simply ask (don’t require) that you tell us why you want a refund. We always want satisfied and happy customers, ALWAYS! So, we appreciate your helpful feedback.
3. You are responsible for the return postage, and we do recommend you opt for tracking and confirmation numbers for verification and efficiency purposes. We are not responsible for lost packages. Note: We must receive the bottle within 60 days from the date of original purchase for the refund to be valid.
4. We will refund your entire order, excluding shipping costs, as long as all bottles purchased are returned.
5. Please allow 5-7 business days once your return is received for your banking institution to process your refund. All refunds will be processed to the original form of payment.
If you have any questions, please contact our Customer Care Team at https://support.vitaskye.com or call 1-855-969-4522.
We love our customers and want to make sure you’re satisfied.
If you return any VitaSkye products without following our simple policy we won't be able to issue your refund. After following the steps outlined above, please give us adequate time to process, communicate with your credit card company, PayPal, or bank as we quickly refund your purchase. Thank you!